---
title: Changing Sorting on Webmail
description: Frequently, customers will think they're missing emails, when really all they did was change the sorting of the webmail client.
navigation: true
icon: i-lucide-arrow-down-a-z
---

There is a couple of different ways to change this, but the easiest is simply clicking on the column header to set the sorting to that column and change the order of it.<br>
**The active sort is indicated by an arrow pointing up or down.**

Alternatively, you can change the sorting by going to the view button on the far right, then sort by, then choose the column name.